Privacy notice
How we collect, use, and protect information submitted through this website.
Effective 11 September 2026Information we collect
When you request an appointment, we collect the patient’s name, mobile number, date of birth, gender, selected doctor and time, an optional guardian name, and any short booking note you provide. The clinic may add verified contact and clinical details during care.
How information is used
We use booking information to identify the patient, reserve the requested appointment, coordinate reception and clinical care, prevent duplicate bookings, maintain audit history, and meet clinic recordkeeping needs.
Access and sharing
Clinic staff receive only the information required for their role. Clinical reports and photographs remain protected and are released to the patient portal only when authorized by the treating doctor. We do not sell patient information.
Security and retention
The application uses access controls, protected file storage, secure sessions, request validation, and audit records. Information is retained according to clinic recordkeeping needs and applicable requirements.
Your choices
Contact the clinic reception team to request a correction to administrative information, ask about access, or raise a privacy concern. Email address changes require administrator verification.
Contact
Questions about this policy can be directed to the clinic reception team.